Customer Service

Our customer service goal is simple: provide our customers the best possible online shopping experience and ensure their satisfaction every time.  We live by the golden rule and strive to treat every customer in the same way we want to be treated as customers.

If you have any questions or concerns, please feel free to reach out to us by email at admin@phantom-toys.com or by phone on (919) 282-6978.  If you are unable to reach us straight away, we will return your call/email as soon as possible.  We endeavor to respond to all inquiries within 48 hours, but may take longer from time to time.

We understand the importance of customer service and make every effort to provide the same level of service you would receive from your local brick & mortar toy store.

Please feel free to drop us a line to share your thoughts on the site. We love to hear from our customers. We see all feedback as a way to improve our service. All comments are welcome!